Shipping policy

Forest Forged currently ships to addresses within the United States.

Processing time

Most in-stock orders normally leave the forge within three business days, excluding weekends and holidays. If a product listing gives a different lead time, the listing controls. If an unusual delay affects your order, we will contact you.

Shipping rates and delivery estimates

Available shipping methods, charges, and estimated delivery times are shown at checkout. Delivery estimates begin after the carrier receives the package and are not guaranteed. Weather, carrier disruptions, and other events outside our control can cause delays.

Tracking

When tracking is available, Shopify will send it to the email address used at checkout. A label-created notice means the package is being prepared; tracking movement begins after the carrier scans it.

Shipping addresses

Please check your shipping address before placing the order. Contact us immediately if it is wrong. We will correct it when possible, but an address cannot always be changed after fulfillment begins. Additional shipping costs caused by an incorrect customer-provided address may be the customer's responsibility.

Lost or damaged packages

If an order arrives damaged, or tracking shows a delivery problem, email dustin@forestforgedllc.com with your order number and photos when possible. We will help investigate and make a Forest Forged packing or fulfillment error right.

Questions

For shipping questions, contact dustin@forestforgedllc.com.