Warranty
Built to work. Backed when normal use finally wins.
Unless a product listing says otherwise, Forest Forged-made physical products are covered by a lifetime wear-and-tear warranty for the original purchaser. If one gives up the ghost during normal use, contact us; after the failed item comes home to the forge for inspection, we’ll replace it.
How to make a warranty claim
- Use our contact form and write “Warranty claim” in your message.
- Include your order number, the product name, what happened, and a photo of the failed item if possible.
- Wait for return instructions before mailing anything.
- Return the failed Forest Forged item so we can inspect it and learn from the failure.
What is covered
Failure caused by normal use or ordinary wear and tear when the product is installed and used for its intended purpose.
What is not covered
Incorrect installation, use outside the product’s intended purpose or fitment, unauthorized modification, deliberate abuse, loss, theft, or damage caused by a collision, fire, chemicals, or another component. This warranty covers the Forest Forged product itself and does not cover labor, removal or installation costs, or damage to other property.
Why we ask for the broken part
Broken parts are excellent snitches. Every returned failure tells us where a design met the real world, and we use that evidence to make the next revision tougher, smarter, and a little less willing to surrender.
For clarity, “lifetime” means the useful life of the product while it remains with the original purchaser. Proof of purchase may be requested, and this warranty does not limit any rights you may have under applicable law.